Once successfully configured and connected, the Zendesk synchronization automatically occurs every 2 hours.
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Upon the successful authentication flow, you will be redirected to Workplace Search, and your organization’s Zendesk content will now be captured and will be ready for search gradually as it is synced. Starting at £15/month Zendesk for sales See pricing Plans for everyone Plans for enterprises Try the full Zendesk experience Start free trial View a demo Frequently asked questions, answered. Select Zendesk in the Configured Sources list, and follow the Zendesk authentication flow as presented. Head to your organization’s Workplace Search administrative dashboard, and locate the Sources tab. Once the Zendesk connector has been configured, you may connect a Zendesk instance to your organization. Slack, GitHub, Google Drive, Dropbox, and many other useful business apps that you derive benefit from daily. Connecting Zendesk to Workplace Search edit In order to capture data, you must now connect a Zendesk instance with the adequate authentication credentials. Voilà! The Zendesk connector is now configured, and ready to be used to synchronize content. From the Workplace Search administrative dashboard’s Sources area, locate Zendesk and provide both the Client ID ( elastic_enterprise_search) and the Client Secret (the secret token previously generated). Keep it safe and handy, as we’ll require it in just a few moments. Upon saving, a secret token will be generated. Redirect URLs: Add the Workplace Search OAuth redirect URL for your deployment.Unique Identifier: elastic_enterprise_search – this is required and must be as is.
Logo: Optional, will be displayed during the Connection process.You can use that, or your own – whatever works. Company: Elastic makes Workplace Search.
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